Online Form

Please read the form instructions prior to use

lease include as much information as you can in the form below. Incomplete or inaccurate information will delay processing of this report and may compromise the Streets Department's ability to quickly and effectively respond to this complaint.

Indicates that this field is required and must be completed for the form to be processed. While this form is lengthy, not all areas will apply to every report. Please remember, if you were reporting this to a police officer you would invariably be asked to provide this information. That is why we ask you to go through the pains of providing it on this form. Quite simply, it's because we need it.

Location & Description of Problem The address must be entered correctly for the report to be processed and sent to the correct district and the Streets Department. Incorrect, misspelled or incomplete data will return a negative response and cannot be processed.   Select your district from the pull-down list. If you do not know your district, view the district map and find the district that covers your address. Patrol District: select from list 1st District 2nd District 3rd District 4th District 5th District 6th District 7th District 8th District 9th District 12th District 14th District 15th District 16th District 17th District 18th District 19th District 22nd District 23rd District 24th District 25th District 26th District 35th District 39th District 92nd District Center City District Only enter the numerical address number in this space. Street Number:   Select your street direction here. If there is no direction, select "Not Applicable". Street Direction: select from list Not Applicable N S E W   Enter only the street name here. For example: enter "Roosevelt" (without the quotes) if you live on Roosevelt Boulevard. DO NOT enter the street type. Street Name:   Select the street type from the list provided. If the street type isn't on the list, please contact the webmaster so the form can be updated. Street Type: you must select one Alley Avenue Boulevard Court Circle Drive Expressway Highway Lane Parkway Pike Place Plaza Road Run Square Street Terrace Trail Way   Choose the nature of the report you are making from the drop-down menu.   Report Nature: you must select one Common Pothole Sinkhole / Street Cave-In Missing Traffic Sign Defective Traffic Light Faded Street Lines Oil Spill on Street Defective Street Light Exposed Wires on Traffic/Street Light Unrepaired Utility Ditch Snow Plow/Salting Request Fallen Tree/Branches     Please check the appropriate box If the condition location meets one these conditions.   Special Conditions: condition is on a SEPTA bus route. condition is in near a school or place of worship. condition is near a playground or recreation center.     Complete this area if you are reporting a pothole, sinkhole or collapsed street: This information is required by the Department of Streets.     Select the location of the pothole you are reporting. You will have a chance to elaborate elsewhere on the form.   Where is the hole: Select from List On Sidewalk Roadway-Traffic Lane Roadway-Parking Lane Other (Identify Below)     If the activity was not on the list, please tell us what it is in this field.   If "Other," Identify:     Tell us the approximate width, height and depth of the hole.   Hole Size:     Is there are barricade over this hole?   Is Hole Barricaded? Yes No     Tell us if you see water or hear it running somewhere in the hole. This will give us an indication of whether a water main failure or drainage problem has contributed to its formation.   Water in Pothole? Hear Water Running Standing Water Only No Water in Hole     Tell us more about this condition. Describe it in detail, how long its been there, what created it, what actions have been taken to fix it, and anything else you think would help us take corrective action.   Describe the Hole:     Your Information This area is completely optional. You do not have to provide this information to us. It will only be used if we need to contact you for additional information and will be kept strictly confidential. Your Name: Your Street Address: (no P.O. Boxes) Apartment Number: City & State: Zip Code: Daytime Phone: May we call you? Yes No Your E-mail : Additional Comments:   When you click "Submit" the information you provided will automatically be routed to the police district or unit you selected on the form. In addition, a copy will be forwarded to the Customer Service Unit of the Philadelphia Streets Department.  Important Disclaimer: Communications made through this electronic mail and message system shall in no way be deemed to constitute legal notice to the City of Philadelphia, the Philadelphia Police Department or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the city is required by any federal, state or local laws, rules or regulations.

Information listed here is believed to be current at the time of publication. However, some of the material presented here may have expired since it was posted. Persons should contact a Philadelphia Police representative whenever relying on dated material or information that is subject to change.

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